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Cookie policy

At Arte, we take the protection of your personal data and privacy very seriously. We believe in the importance of making our services transparent, personal and reliable. That is why we developed this cookie policy which explains why and in which way we use cookies. This cookie policy was last modified on 18.08.2021.

1. What are cookies?

Cookies are small text files your browser puts on your computer or mobile device. Cookies support your browser during your visit to websites or apps.

There are different types of cookies, ranging from ones that remember your language preferences to ones that are used for advertising purposes. We use cookies for different purposes. Some cookies are session cookies and are only active as long as your browser is open, while others are permanent cookies and remain on your computer for a longer period of time. Cookies cannot collect data stored on your computer. (See below for more information)

The lifespan of cookies can vary. Session cookies are only kept while you visit the website and are deleted when you close your browser, while other cookies can be stored for a week, a month, a year or longer. (See below for more information).

2. Why do we use cookies?

Cookies allow us to improve our website. We use cookies to learn more about how visitors interact with our website. For example, cookies remember which browser you use and which additional browser software you have installed. They also remember your preferences, such as language and region, which are stored as default settings when you visit the website again. Cookies allow you to review pages and send forms with comments, for example. We are convinced that the cookies we use improve your user experience while visiting our website.

3. What types of cookies do we use?

We use the following types of cookies:
a. Functionality cookies (essential):
These cookies help to make a website more user-friendly by activating basic functions and keeping information to customise the website's appearance or the way it responds. Without these cookies, the website cannot work properly. Examples of this include navigation and access to secure areas of a website, as well as the language choice or country of residence.

arte_session_: stored to track users' sessions on the server (for both guest users and registered users), expires after 2 hours, 1st Party cookie.
country: stored to display information based on the chosen country; the current country is shown in the navigation at the top, expires after 7 days, 1st Party cookie.
language: saved to show the website in the appropriate language; the current language is shown in the navigation at the top, expires after 7 days, 1st Party cookie.

b. Analytical cookies:
These cookies help ARTE to better understand the behaviour of visitors and how they interact with the website by gathering information about it. Examples include the number of visitors to a website, which photos visitors often click on and which ones they don't.

_ga: part of Google Analytics, used to distinguish users who return to the website after a long period from relatively new visitors, expires after 2 years, 3rd Party cookie.
_gat: part of Google Analytics, used to suppress requests to Google Analytics to prevent too much tracking when a user visits many pages in a short time frame, expires after 1 minute, 3rd Party cookie.
_gid: part of Google Analytics, used to determine the pattern of users who return to the site in a short time frame, expires after 24 hours, 3rd Party cookie.
_gat_artetracker: part of Google Analytics, used to forward page views, expires after 1 minute, 3rd Party cookie.

c. Marketing/personalisation cookies with tracking pixels & ad cookies:
These cookies are used to create a profile of what users/visitors are interested in on ARTE’s website, as well as to display relevant and interesting ads on other websites.

country: stored to display information based on the chosen country; the current country is shown in the navigation at the top, expires after 7 days, 1st Party cookie.
language: saved to show the website in the appropriate language; the current language is shown in the navigation at the top, expires after 7 days, 1st Party cookie.
_ga: part of Google Analytics, used to distinguish users who return to the website after a long period from relatively new visitors, expires after 2 years, 3rd Party cookie.
_gat: part of Google Analytics, used to suppress requests to Google Analytics to prevent too much tracking when a user visits many pages in a short time frame, expires after 1 minute, 3rd Party cookie.
_gid: part of Google Analytics, used to determine the pattern of users who return to the site in a short time frame, expires after 24 hours, 3rd Party cookie.
_gat_artetracker: part of Google Analytics, used to forward page views, expires after 1 minute, 3rd Party cookie.
miscellaneous: See https://www.linkedin.com/legal/l/cookie-table, https://www.facebook.com/policies/cookies/, https://www.linkedin.com/legal/l/cookie-table, 3rd Party cookie.

d. Social media:
Our website uses social media buttons to link to Facebook, Pinterest, Instagram, LinkedIn and YouTube. These sites use a social media button to place a social media cookie so that they can recognise you when you use the button. Please refer to the privacy policies of Facebook, Twitter, Pinterest, Instagram and LinkedIn, as ARTE has no influence on how these social media buttons function. The privacy policies of these social media providers change regularly, so ARTE recommends that you refer to the privacy policies of these providers on their websites.

Miscellaneous: See https://policies.google.com/technologies/cookies?hl=en-GB#types-of-cookies, 3rd Party cookie.

4. Why do we use the above-mentioned cookies?

- To record whether you accept or refuse cookies.
- To assign you a unique random code (known as an "id" or "token") at the beginning of each visit, which the server uses to distinguish you from other visitors. Your visit to and your behaviour on our website are unique, so our server must be able to distinguish you from other visitors.
- To store preferences, e.g. if you prefer to see the list of products and icons in thumbnail, list or detailed view.
- To record the language in which you visit the website.
- To share content on social media.
- To allow us to offer you personalised ads.

5. How do you refuse and delete cookies?

There are several ways to prevent or limit the use of cookies on your device.

- When you visit our website for the first time, we will ask for your consent before cookies are used. You can accept or refuse that request.
- You can opt out of Google Analytics cookies by installing the opt-out add-on developed by Google in your browser.
- You can customise your browser settings. Visit the help pages of the browser’s website to find out how to do this.

6. Contact

Please let us know if you have any questions about this cookie policy or the cookies used by our website. You can contact us by clicking on the contact link on the website that led you to this cookie policy.

7. Changes to this cookie policy

This cookie policy may be changed from time to time to reflect new developments or if our cookies change. If you wish to stay informed about changes, we recommend that you read this cookie policy regularly.